Business Updates

Important notice:

Our showrooms are now open by appointment only, in line with Government guidance.

 

- BUSINESS SERVICES -

We are very pleased to let you know that our Triumph showrooms in Ashford and Maidstone are open to all customers by appointment only - no walk-ins are permitted.

Our workshop is also open, by appointment only.

 

- OPEN HOURS -

9am – 6pm on Monday, Tuesday, Thursday, Friday & Saturday

 

- CLOSED HOURS (UNTIL FURTHER NOTICE) -

All day on Wednesday & Sunday

 

Please read on for more information...

Business As Usual

- Bike Sales Appointments -

Bike sales appointments are now available to book at our Ashford and Maidstone Triumph stores. (Walk-ins are not currently permitted).

Please contact us today to book your appointment using the details in the 'CONTACT US' section just below.

Note: we ask that customers book their appointment ahead of arriving at our stores to avoid having to wait to be seen. Those customers who do not have an appointment will have to wait as long as required until a member of our team is available to assist them.

If you wish to contact us with any motorcycle related enquiry via telephone or email, we are on hand to assist.Bikes can be viewed on our website and you can contact us using the information at the bottom of this page.

 

- Workshop Services -

Workshop services are available at our Ashford and Maidstone Triumph stores by appointment only.

Simply contact us using the details below to make an enquiry or book an appointment.

 

- Online Sales & Product Enquiries -

Please note that we are still dispatching all online orders. If you can’t find what you’re looking for online, please contact us using the information at the bottom of this page so we can explore if it is possible to arrange delivery of the item(s) you are after.  We have a remote team on hand to assist all customers with any orders or enquiries about clothing, parts or accessories.

 

- Emergency Repairs Hotline -

We ask that any NHS & front line workers in need of emergency motorcycle repairs or assistance call us on 01622 589701 - or use our Whatsapp chat line to send us a message on 01622 589709

 

- Polite Notice -

 We ask that you kindly respect all measures in place at our stores to ensure the safety of both our staff and customers alike. 

Please read on to find out more about the steps we are taking to keep both staff and customers safe.

 

- CONTACT US –

For any of the above services, please contact us:

- Via our website: click here -

- Ashford Triumph via telephone: 01233 636699  -

- Maidstone Triumph via telephone: 01233 636699  -

- Via email: click here -

- Via our Whatsapp chat: 01622 589709 –

We will get back to you as soon as possible and thank you for your patience in advance.

 

Business As Usual

 

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We request that customers do not enter our stores if they or anyone they live with has symptoms of the Coronavirus.

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We are practising social distancing and request that all customers maintain a 2-meter distance from others at all times.

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We have limited the number of customers permitted into our stores at any one time and sales discussions are by appointment only.

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Contactless payments are encouraged where possible. Chip and pin payments are permitted if contactless is not possible.

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Our refreshment facilities are currently unavailable to customers.

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Although we are a social bunch, for now we encourage you not to hang around unnecessarily.

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Our staff are regularly washing their hands and maintaining hygiene standards.

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Surfaces such as desks and tables and objects like telephones and keyboards are disinfected regularly.

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We are asking customers to avoid touching any objects of surfaces unless absolutely necessary.

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Our motorcycles are cleaned regularly and after every use.

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We kindly ask that customers respect all measures we put in place as our efforts to keep customers and staff safe during this time is of paramount importance to us. We thank you for your ongoing support and patience and we wish you all the best during this challenging time.

Stay safe everyone…