We're Open - Business Updates

It's about time...

...to get back on your bike and on to the open roads to enjoy this glorious weather we're having.

You can also pop in to see us - but please make sure you scroll down to read the information below about store visits before stopping by!

Motorcycle Rider

Open for business!

We are extremely pleased to have re-opened all of our showrooms and would like to thank you for your continued patience and support over the past few months. As we take positive steps towards a ‘new normal’ we wanted to share important store information with you to keep you in the loop…

We're Open - Business Updates

 

↓  FURTHER DETAILS BELOW  ↓

 

Open Hours

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Don’t get caught out! Please be aware that our open hours differ from pre-lockdown hours:

OPEN:

 9am – 6pm on Monday, Tuesday, Thursday, Friday & Saturday

CLOSED:

 Wednesday & Sunday (Until our team are back in action at full capacity!)

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Face Coverings  - Business Updates

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We'd like to remind you, in line with Government advice, that as of the 24th July customers are required to wear face coverings in store - unless you have a legitimate reason not to do so. These reasons are noted below for your information. Where possible, we kindly ask that you bring your own face covering with you when you visit our stores. However if you do arrive to the store without a face covering, masks will be on sale from £1.

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You do not need to wear a face covering if you have a legitimate reason not to. This includes:

Young children under the age of 11

Not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability

If putting on, wearing or removing a face covering will cause you severe distress

If you are travelling with or providing assistance to someone who relies on lip reading to communicate

To avoid harm or injury, or the risk of harm or injury, to yourself or others

To eat or drink, but only if you need to

To take medication

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If you have any concerns ahead of your visit to either of our stores, simply give us a call to speak with us using the contact details at the bottom of this page.

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Bike Sales & Workshop

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Our showroom is now open! So if you’ve had your eye on a bike during lockdown, pop in to see how we can make it yours! Our workshop is also open for anyone who needs an MOT, service or general bike maintenance. Simply book your appointment and go to our new reception desk upon arrival at the store. Please note: those without appointments may have to wait to be seen.

CONTACT US using the details at the bottom of this page.

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Clothing Department

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We are very pleased to announce that we re-opened our clothing department this week! No appointment is necessary, but please note that we'll be limiting the number of people in store at any one time, so we kindly ask for your patience. 

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Remote Services

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We completely understand if you don’t yet feel comfortable to pop in store – this is not a problem at all! We are able to assist with all of the following remotely...

- Bike sales by telephone -

- Bike collection & delivery services -

- Telephone & online orders of clothing, parts & accessories -

- General enquiries -

CONTACT US using the details at the bottom of this page

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Safety Measures

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Please rest assured that the safety of our staff and customers remains a top priority for us. Key safety measures in place are outlined below for your peace of mind. We kindly ask that all customers respect all of the measures in place...

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We request that customers do not enter our stores if they or anyone they live with has symptoms of the Coronavirus.

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We are practising social distancing in store. Please note that although the Government may reduce the minimum social distance measure to 1 meter, (but advise 2 meters), we will still practise social distancing at 2 meters and request that all customers maintain this distance from others at all times in our stores.

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We have limited the number of customers permitted into our stores at any one time and appointments are recommended for sales discussions to avoid waiting to be seen.

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Contactless payments are encouraged where possible. Chip and pin payments are permitted if contactless is not possible.

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Our refreshment facilities are currently unavailable to customers.

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Although we are a social bunch, for now we encourage you not to hang around unnecessarily.

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Our staff are regularly washing their hands and maintaining hygiene standards.

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Surfaces such as desks and tables and objects like telephones and keyboards are disinfected regularly.

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We are asking customers to avoid touching any objects of surfaces unless absolutely necessary.

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Our motorcycles are cleaned regularly and after every use.

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CONTACT US

 
For any of the above services, please contact us:
 
- Via our website: click here -
 
- Ashford Triumph via telephone: 01233 636699  -
 
- Maidstone Triumph via telephone: 01233 636699  -
 
- Via email: click here -
 
- Via our Whatsapp chat: 01622 589709 –
 
We will get back to you as soon as possible and thank you for your patience in advance.
 
 
 

SEE YOU SOON!